If for any reason you are not satisfied with your purchase, please return it within 30 days. All returns must have a Return Authorization Number. If you do not have a Return Authorization Number, please contact us. We do not accept returns on custom items.
For all returns, items must be unwashed and unworn with the hang tag attached with the order. Our return policy is honored within 30 days of the date purchased on our website. All orders past this time frame cannot be returned.
For all returns, you will be responsible for paying the shipping costs for returning the item. Please note that shipping methods and speeds vary between carrier. If you are returning a larger order, please note that tracking information or signature confirmation is recommended to ensure that the return arrives in our warehouse.
We are willing to work with you as much as we can. If you need to exchange an item for a similar size or a different product of the same cost, we can make sure that we get that taken care of. To be eligible for an exchange, items must be unwashed and unworn with the hang tag attached .
Once your exchange has been received at our warehouse, we will process another package back to your shipping address. We will send you an email confirming that we have both processed the exchange. All exchanges will be sent out via USPS or DHL. Expedited exchanges can be made at an additional cost.
Once your return has been received at our warehouse, we will process a refund back to your original method of payment and send you an email confirming that we have both received the return and processed the refund. Please allow 7-21 business days for the refund to process back to your original method of payment.
Missing/Incorrect ItemsThat's our bad! If we messed up your order, please contact us and we'll get it taken care of on our end.
Late or Missing Returns (if applicable)
If you haven't received a refund, please allow for 2-5 business days for your refund to post back to your original payment method. The estimated processing time depends on your bank. For all refunds past this window, please contact your credit card company or your bank.
If you are still experiencing problems, please contact us.
Sale items (if applicable)
Sale items that are returned will be refunded for price of the item on sale.